Utility Expense Management & Bill Payment

Utility bill payment, handled

Every property receives dozens of utility invoices a month, each with its own due date, account number, and late-fee schedule. UMS takes that off your desk. We receive the invoices, pay them on time, allocate the cost to the right property and account, and report it all back in one place. Owners use it to eliminate late fees, catch billing problems, and see utility spend across a portfolio without chasing paper.

• Customized: Customizable and thorough reporting capabilities
• Reliable: Superior on-time payment performance
• Tracking: Track invoices, manage cost allocations, and retrieve missing bills

What the service includes

• Invoice capture. Utility bills route to UMS directly, by mail or electronically, so nothing sits in an on-site inbox.
• Review. Invoices that look out of line with history are flagged for a second look before they are paid.
• On-time payment. We draw funds from your account and pay the utility on your behalf, tracking every due date. Late fees stop.
• Cost allocation. Charges are coded to property, building, and account so they land correctly in your accounting system.
• Missing-bill retrieval. If a utility fails to send an invoice, we notice and retrieve it before it becomes a shutoff notice.
• Reporting. Customizable reporting on spend by utility, property, and period, with the detail to support budgeting and benchmarking.
• Vacant cost recovery. Charges that should have been in a resident’s name are identified and recovered. See Vacant Cost Recovery.

Full-scope utility management

Along with billing residents, we manage all of the utility and common-area bills at the property. They are different jobs, but combined they make up a full-scope utility management relationship: one partner handling what the property pays out and what it recovers.

Frequently asked questions

Do you pay the bills from our account or yours?
Typically we draw funds from your account and pay the utility on your behalf.

Which utilities are covered?
Water, sewer, gas, electric, trash, and any other recurring utility or service invoice you direct to us.

Can we see the invoices?
Yes. Every invoice and payment is visible in reporting you can review or export.

Does it connect to our accounting system?
Yes. We deliver the coded expense data in a format your accounting system can take in, so charges post without re-keying.

Take Control Today

These features allow us to improve efficiency and accuracy for bill payment and vacant cost recovery. That means increased net operating income! Partner with us to reduce risk, control costs, and better manage your utility billing burden. Start experiencing the convenience and efficiency of our Bill-Payment and Vacant Cost Recovery service today. Contact us to learn more.