Privacy Policy

Effective Date: May. 21, 2024

Utility Management Solutions, Inc. (“we,” “us,” or “our”) operates the website [https://umsbilling.com/] (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

1. Information Collection and Use

We collect several types of information for various purposes to provide and improve our services to you.

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • City and state
  • Services of Interest (selected via radio buttons)
  • Property Types You Own
  • Number of Units Owned or Managed

Usage Data

We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies to collect information to improve our services and for marketing purposes. Cookies we use include:

  • Google Analytics
  • Google Ads

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. Use of Data

Utility Management Solutions, Inc. uses the collected data for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent, and address technical issues
  • To contact you in regards to your quote

3. Data Sharing and Disclosure

We may share your data with the following third parties:

  • Google for analytics and advertising purposes.
  • Divi form builder may save the personal data you provide.

We will not use or share your information with anyone except as described in this Privacy Policy.

4. User Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at info@utilitymanage.com or 877-934-4346.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@utilitymanage.com
  • By phone: 877-934-4346